Last updated: August 21, 2026
This Privacy Policy explains how Huapuchang (華普昌), operated by 西安中领网络科技有限公司, collects, uses, shares, and protects personal information when you visit huapuchang.com, contact us, or place an order.
1. Data controller and contact
西安中领网络科技有限公司
No. 2 Chawang Road, Munaihe Industrial Park, Industrial Park Community, Nanping Town, Simao District, Pu’er City, Yunnan Province, China
Email: sales@huapuchang.com
Telephone/WhatsApp: +86 136 2929 9749
2. Information we collect
- Identity and contact details, such as name, email address, telephone number, billing address, and delivery address.
- Order details, products purchased, amount, currency, delivery status, returns, and customer-service communications.
- Payment status and transaction identifiers received from payment providers. We do not store complete card numbers or card security codes.
- Technical and security data, including IP address, browser/device information, cookie identifiers, fraud signals, and server logs.
- Information you voluntarily provide in messages, reviews, forms, or account settings.
3. How and why we use information
We use personal information to process and deliver orders; provide customer service; handle payments, returns, and refunds; prevent fraud and payment-card testing; maintain site security; comply with accounting, tax, customs, and legal obligations; improve the store; and, where permitted or consented to, send requested marketing communications.
Depending on your location, our legal bases may include performance of a contract, compliance with legal obligations, legitimate interests in operating and securing the store, and consent.
4. Service providers and disclosures
We may share the minimum necessary information with payment processors such as PayPal; fraud and security providers such as Google reCAPTCHA; hosting and technical providers; email and customer-service providers; logistics, postal, courier, customs, and warehouse partners; and professional advisers or authorities where legally required. These parties process data according to their roles and applicable terms.
5. International transfers
We operate from China and serve customers internationally. Your information may therefore be transferred to and processed in China and in countries where our payment, security, hosting, or logistics providers operate. Where required, we use contractual or other lawful safeguards for international transfers.
6. Retention
We retain order and transaction records for the period needed to provide services and satisfy tax, accounting, dispute, fraud-prevention, and legal obligations. Customer-service and security records are kept only as long as reasonably necessary for those purposes. We delete or anonymize information when it is no longer required, unless the law permits or requires continued retention.
7. Cookies and similar technologies
WooCommerce uses essential cookies to maintain carts, checkout sessions, accounts, and security. PayPal and Google reCAPTCHA may use cookies or similar technologies for payments and fraud prevention. Please see our Cookie Policy.
8. Your choices and rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also complain to the relevant data-protection authority. Some records may need to be retained for legal, fraud-prevention, or contractual reasons.
To exercise a privacy right, email sales@huapuchang.com with enough information for us to verify and respond to your request. We will not discriminate against you for making a lawful privacy request.
9. Security
We use reasonable technical and organizational safeguards, including HTTPS, access controls, payment-provider security, fraud monitoring, and reCAPTCHA. No internet transmission or storage method is completely secure.
10. Children
Our store is not directed to children, and we do not knowingly collect personal information from children contrary to applicable law.
11. Updates
We may update this policy as our services or legal obligations change. The current version and effective date will be posted on this page.